Question 1

What is drayage?

Accepted Answer

Drayage is the short-distance transportation of shipping containers between ports, rail terminals, warehouses, and distribution centers. In South Florida, it typically means moving containers from Port of Miami or Port Everglades to local delivery points.

Question 2

How quickly can you pick up a container?

Accepted Answer

We offer same-day dispatch for containers at Port of Miami and Port Everglades. Once your container is available and we have the booking details, our team can typically have a truck at the terminal within hours.

Question 3

What container sizes do you handle?

Accepted Answer

We handle 20ft standard, 40ft standard, 40ft high cube, and 45ft containers. We work with multiple chassis types to accommodate different container configurations.

Question 4

Do you provide GPS tracking?

Accepted Answer

Yes. Every container movement is GPS-tracked from pickup to delivery. You'll receive real-time status updates and proof of delivery documentation.

Question 5

What ports do you serve?

Accepted Answer

We provide daily drayage service from Port of Miami (PortMiami) and Port Everglades in Fort Lauderdale.

Question 6

How is drayage pricing calculated?

Accepted Answer

Drayage pricing is per-container and varies based on distance, container size and weight, chassis requirements, port fees, and any special handling needs. We provide custom quotes for every move.

Question 7

Do you charge for wait time?

Accepted Answer

Excessive wait time at delivery locations may incur additional charges. Standard wait time is included in your quote. We'll communicate any potential wait time charges before they're incurred.

Question 8

What payment terms do you offer?

Accepted Answer

Standard payment terms are Net 30 for established accounts. We also offer other arrangements for new customers. Contact our team to discuss payment options.

Question 9

Where are your offices located?

Accepted Answer

Our headquarters is in Miami, FL at 990 Biscayne Blvd, Suite 501-16, Miami, FL 33132.

Question 10

Do you have a bilingual team?

Accepted Answer

Yes. Our entire team is bilingual in English and Spanish — from dispatch to customer service to management.

Question 11

What are your business hours?

Accepted Answer

Monday through Friday, 7:00 AM to 6:00 PM Eastern. Emergency dispatch is available after hours for active loads.

Frequently Asked Questions

Drayage

Pricing & Billing

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